sS
sadesewell S
1 reviews | Active since Mar 2017
03 Nov 2022, 11:26
Hollard failed my family and I.
I called to lodge a claim with Hollard for my Fridge and Tv on Tuesday morning. No one has come to assess the items. All out food was spoiled. When i took insurance i knew that should something happen to my assets that my insurer will have the urgency i have every month in paying my insurance premium. Hollard has failed my family and i.
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Replies (2)
Hollard Insurance's replyOfficial
03 Nov 2022, 11:53Hello Sade
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards
Hollard Insure Customer Resolutions Team
Kind Regards
Hollard Insure Customer Resolutions Team
Hollard Insurance's reply03 Nov 2022, 11:53
Official
Hello Sade
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards
Hollard Insure Customer Resolutions Team
Kind Regards
Hollard Insure Customer Resolutions Team
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sadesewell S's updateReviewer Update
03 Nov 2022, 12:195 working days? Wow!!!! I am shocked.
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sadesewell S's update03 Nov 2022, 12:19
Reviewer Update
5 working days? Wow!!!! I am shocked.