Hollard Easy Policy Sfor extended Warranty a *****

I took a Hollard Easy - Policy Services after Jeep on expired. I was promised heaven and earth and peace of mind. The debit orders started going out of my account as agreed with the provider.

In may my car started giving problems when changing gears. I took it to Jeep to have it checked and they said is a gearbox which is a warranted item. I contacted my warranty company which is Hollard. They wanted the gearbox stripped so they can see which part failed and Jeep doesn't offer such services. I had a car taken to a gearbox place so they can strip it as Hollard suggested. It was stripped and stories started. The part which failed they said it is finished so they consider it wear and teat so it won't be covered 100% as agreed on the contract.

You ask yourself a gearbox fail at 60 000km and you say parts were finished. When have such ever happen as its obvious something was faulty so the car to damage the parts and a report was provided.

The quote was 41k for they gearbox recon and Hollard was suppose to pay 22k as per contract and i add the shortfall. I was written a letter saying its wear and tear they will only cover 50% minus all the excesses as stipulated in the contract.

Same with the starring pump which was also said to be failing. What i have come to realise from Hollard Easy is that they don't want to pay as promised all they want is the installements and when their client claims they come with long stories to fustrate you and offer you small change than what was agreed and becuase you already fustrated you will accept whatever they offer even if it is clear is a *******.

It took them weeks and weeks of constant following and nagging for feedback and at the end you still don't get what you signed for.

I am writing this to make other customers aware that Hollard Easy Policy Services don't keep their words when you happen to claim.