Hollard Dont care and nail the client attitude

Hollard Insure Complaints and its agents Brolink and INDWE cant resolve a simple garage door motor incident claim (HOL-74692-06 20) in 8 days despite security concerns that I clearly explained. they send a 'jack of all trades' contractor to come and do the inspection and send a report to Hollard. Even he is shocked when Hollard said the motor seized due to 'wear and tear' and not accidental damage. As a loyal client for almost 2 decades I naively expected better from Hollard. The bad reviews of Hollard on this Hellopeter platform are not even consolation enough.