Hollard doesn't pay my Money. I was **********

I've been paying my policy without knowing that after 6 years of paying hollard canceled my policy without notification. They claim that they sent communication to the number I haven't used for more than 5 years. They usually send me emails but I don't know what was so difficult with emailing me to confirm before deciding to cancel. I think they didn't care since they know I've paid for so many years so it was easier for them to just cancel my policy because of a small increase I was not aware of. Anyway after realizing this, I've requested refund of my money I paid after their mysterious cancellation. They've only paid some it and claim that they haven't allocated some of it.

On the 27th December I sent through proof of payment and have been calling. Consultants keep telling me that the refund will be processed, till today I haven't received it

Hollard you have eaten too much of my Money. Please refund the little bit I paid after the policy was canceled. Surely this is nothing compared to what you have ripped me off for so many years.