Hollard does not look out for their clients

since my claim was posted the car is still not fixed . Instead it was moved from the tower's storage to the panel beater's storage. Insurance has not contacted me since. When i last spoke to Connie Mabunda she said she will be on leave and will have Magauta call me regularly for an update but that never happened, instead i got a call from Sikhulile Kubayi who later sent an email 6 days ago stating that she cant get hold of the panel beaters being Silverlakes Accident Centre. Sikhulile mentioned on her email that she is waiting for parts authorization from the assessor but that was the last communication received. Courtesy car has to be taken back to Europa cars 04 November 2021 and that was clearly mentioned to all managers previously spoken to but i guess that is the least of their problems. Hollard is the worst insurance i have ever had to deal with yet we get charged so much. i will never recommend it to anyone i know and will not stop talking about this bad experience i had that costed me R200,00 worth of airtime having to call and try to push.