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Faaiza O

1 reviews | Active since Jul 2011

28 May 2018, 12:13

Hollard does not like to pay Claims - very unhelpful

Consultants will call you and sell you a policy, Hollard is very quick to proceed with the debit order monthly. However when it comes to the Claim, they want to pull out all the rule books and fine prints. I Have been trying to sort out my claim since April and have lodged my 2nd complaint with the call centre (very unhelpful) and no response.

If you are thinking of taking anything with Hollard, my advice is don’t go there.. very unhelpful bunch. I will not be surprised if i get no response from writing this review.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply28 May 2018, 13:20
Official

Hello faaizao

Thank you for contacting us.

I am sorry you received no feedback on the previous complaints.

Feedback on your complaint will be provided to you via the Ombudsman.

Kind Regards

Lynne Lawrence

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