Hollard ------ DID IT AGAIN : POL***

Good day<br> <br> Hollard debited my account with R132.00 on 01/02/2016 instead of R60.00 . Hollard is increasing my debit without my knowledge or my permission . I logged a complaint 04/12/2015 and was not solved by Gerrir Visser . I had to phone . On 22/Jan 2016 I called and Khaya Simelane concluded the query .<br> <br> Now , a second inconvenience . I want the R132.00 reversed immediately (latest 24 hours) and a valid explaination of free insurance on this phone .