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philco F
1 reviews | Active since Feb 2018
08 Dec 2020, 19:00
Hollard deducting money from my account without my consent
Hollard insurance has been debiting my account without my permission for the passed 2 months using my standard bank vehicle access finance as a way to do so. no consent from my side, NOTHING! I do not understand where they got my banking details from or why they decided to start debiting my account. The amount they deducted from my account was R1 174.16 per month for 2 months. I have spoken to an agent at standard bank who was very helpful in this matter and assured me that hollard will refund me the money. I would like to thank you Immelda Mapute for helping me.
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Replies (1)Hollard Insurance's replyOfficial
09 Dec 2020, 10:15 Hello philco fourie
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Insurance's reply09 Dec 2020, 10:15
Official
Hello philco fourie
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
