Hollard debit *****

Good day, I have cellphone insurance with Hollard via Edcon and this morning my premium was debited 3 times instead of once. first amount was R 104.00 that is correct but the second amount is R 208.00? Who is the individual that adjusted the amount? As this has been done **********ly as I have not given written or verbal consent. After speaking to Patrica she was unable to assist me and advised that I go to FNB directly. This is not on, expecting the client which was debited incorrectly to resolve the matter. I have informed FNB that he transaction was done without consent and to reverse the amount. Transaction detail as follow: 1. Transaction Details Description One HOLLARDFINCEL ********** 1248P Description Two Transaction Amount 208.00 Service Fee 0.00 Authorisation Date 18 Dec 2018 Effective Date 18 Dec 2018 Post Date 18 Dec 2018

Original Currency Amount 208.00 ENC Amount 0.00 ENC Days ********** 000000 Cleared 0 2. Transaction Description Code 5234 Description Magtape Debit Category Payme Sub-Category Electronic Payment

3. Customer Service Information User Code 7687 User Name Corporate Payments - Nedcor Contact Number ********** 056