RM
Reyham M

1 reviews | Active since Nov 2016

31 Jan 2017, 09:44

hollard cellphone insurance

<p>i bought a cellphone at game in December 2016 then i got ****** a few days later. I reported the case,while they where still viewing it at the end of the month of December they returned the amount of mone that i was supposed to deposit that month then they contacted me through the number that got ****** with the phone. that the payment wasn't successful. now my question is how wasi supposed to get the text while i stated thet they should contact me in a different number for any enquiries. they solved that problem, then they told me to deposit 1500 access fee, the next thing they are telling me that my insurence was cancelled the day they returned the amount i was supposed to pay at the end of Dec for Jan now the money is unreversable yet the are the ones that gave me those banking details. </p> <p> </p> <p>Hollard insurance is the worst insurance ever!!!!</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply01 Feb 2017, 17:55
Official

Hi Reyham

Thank you for bringing this matter to my attention.

Please note I have escalated your complaint regarding your claims experience for investigation and one of our consultants will be in contact with you to to discuss further outcome.

Kind regards

Nathan Mangope

Nathanma@hollard.co.za