RM
Reshma M
1 reviews | Active since Sept 2011
24 Jul 2015, 10:39
Hollard Cash Back
I am really dissappointed with the service rendered by Hollard Cash Back. 20th of July i got a call informing me that i am due for a cash back. I even upgraded my policy. I then e-mailed the relevant documents. I was then informed that it will take 3 to 5 working day. No response. I then phoned on the 23 July and Sihle ref no *** said that she has escalated my request and end of business day i will receive a call, NONE. I then phoned 24 July at 10
Helpful (0)
Replies (1)0
Replies (1)
Hollard Insurance's replyOfficial
24 Jul 2015, 14:03Hello ReshmaMakhan,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your cashback request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your cashback request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply24 Jul 2015, 14:03
Official
Hello ReshmaMakhan,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your cashback request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your cashback request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***