Hollard car insurance

Item: Hollard Insurance
Rating: 1
Author: Tsakani F

I logged a claim on the 22 July 2024 with Hollard car insurance after being involved in a car accident in the morning while going to work and today marks two weeks without Hollard authorising my car for repairs and they towed my car to one of wynerburg Autobody. They’ve just called me that they have just released my car from the Autobody, I should go collect it. I have never skipped a payment with Hollard insurance but they’ve failed to fix the fender of my vehicle

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Replies (1)

Hollard Insurance's replyOfficial

05 Aug 2024, 08:13

Hello Tsakani

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.

Hollard Insurance's reply05 Aug 2024, 08:13

Official

Hello Tsakani

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.