BM
Bongani M

1 reviews | Active since Jun 2020

22 Jun 2020, 08:58

Hollard Best Service

I had just joined Hollard and I had a claim in the first two months. My phones screen was cracked and within two days a service provider came to assess thephone. while the service provider was looking for a new screen, I lost my phone. I was allocated a claims advisor Clare Lekgothwane. She was the best person to work with. even though it took two weeks for the claim to be settled, she made me feel calm. She was on annual leave yet working on my claims. The delay was caused by my service provider. When the claim was approved on Friday at around 16:45, it less than 20 minutes I got my istore voucher. This is indeed a great company and that employs great people.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply22 Jun 2020, 12:08
Official
 Hello    Bongani Mcwabeni 

Thank you for contacting us.

I am delighted to hear that you  Clare Lekgothwane  provided wonderful service even when she was on leave. 


Regards
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