Hollard bad experience

<p>Iam covered with Hollard insuranc on monthly premiums of R79.At 1s was told to pay access fee of R300.00 and advised was not going to receive the sane model of cellphone Huwei P8 lite single sim card.i was asked to pay a further R200.00 to recieve the same cellphone which the value of the fone has dropped slighty fromn its price.Courier guys came collected the parcel then hollard immedietly advised will recieve cellphone withing 3 working days.<br /><br />To my experience on the 15th march was told the fone would be delired to me,i demnaded a bill no# ********** 4 & *** http://www.courierit.co.za/ which clearly states that the phone was delired at North West Mafikeng recived by Matlakala now i have no one responding to my emails no explanations this is painfull as i hav paid up everything and still paying monthly premuims.Sad part is that it costs me more everyday trying the call centre line and emails which i need to pay for internet cafe and buy prepaid airtime.<br /><br />Please asisst so i get resolution now starting to think of changing my insurance company as bad experience rendered from Hollard.</p> <p> </p> <p>Regards</p>