Hollard and Renew it...be aware of this arrangement

I would be aware of the arrangement between Hollard Insurance and their preferred partner Renew it Rivonia. Apparently also a accredited workshop for Mercedes benz SA. I have had my vehicle in at Renew it Rivonia since the storm at the end of November 2023. Repair after repair and assessment after assessment i still do not have my car. I escalate to Hollard management...no answer...Veronique at Renew it Rivonia stepped in 5 weeks ago and promised a three week more turn around to fix a poor job to show room condition in three weeks....patiently i wait after more empty promises. I call to speak to management at Renew-it...always in meetings. Hollard decided on this partner but no accountability...the car hire from Hollard ran out after 30 days. I continue to pay for insurance and the monthly instalments to Mercedes benz for a car i dont have. Apparently Mercedez benz also accredits the renew it group.....questionable. i would warn any Hollard clients...dont let them bully you to use repair companies that are actually not on point. My car should have been written off and i should have been paid out if this is how long it takes....and yet i still have no idea what the next step is