Hollard and Ooba

Hi all please take note of Hollard insurance and there employees I registered a claim on the 23 November 2015 and after alot of phone calls and empty promises by them my claim still hasnt been paid out iv asked to speak to management and senior management even team leaders and NO HELP WHAT SO EVER but they quick to debit my account please guys this is bull... to wait iv since registered another claim after the bad storm 3 weeks ago in the Krugersdorp area and they cant give me any feed back on this