KM
Keamogetse M

1 reviews | Active since Sept 2023

04 Sept 2023, 15:22

Hollard **** and Lack of Customer regard

And the treatment still continues from Hollard Insurance with their refusal in the cancellation of the double premiums they are deducting from my account. Several calls and emails have been made and HOLLARD Insurance still do not have the decency in returning my call and discussing why they are deducting double premiums and not accepting my cancellation of the policy.......Shame Shame Shame

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Replies (1)
Hollard Insurance
Hollard Insurance's reply04 Sept 2023, 15:52
Official
 
Hello  Keamogetse

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience. 

Regards 

Hollard Customer & Broker Experience Team