GV
Geraldine V
1 reviews | Active since Nov 2017
26 Mar 2020, 13:10
Hollard always on AUTO RESPONSE EMAIL
why is it that i always have to ***** and complain cos they only have an automated email response - not a HUMAN BEING THAT I AM CONTRIBUTES IN PAYING A SALARY TO !!!!!! weeks and months can go by without an answer. DISGUSTING LEGAL COVER
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Replies (3)0
Replies (3)
Hollard Insurance's replyOfficial
27 Mar 2020, 10:01Hello Geraldine V
Thank you for contacting us.
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Thank you for contacting us.
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Insurance's reply27 Mar 2020, 10:01
Official
Hello Geraldine V
Thank you for contacting us.
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Thank you for contacting us.
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
GV
Geraldine V's updateReviewer Update
05 Apr 2020, 12:35wow!
i emailed BEFORE the lock down and STILL have not received ANY CONTACT from HOLLARD besides the useless auto response whic hstate that someone will contact me withing 48 hours but NO ONE HAS CONTACTED ME FOR 2 WEEKS !!!!
i think i should cancel cos Hollard clearly doesnt care about anything but the debit order.
i emailed BEFORE the lock down and STILL have not received ANY CONTACT from HOLLARD besides the useless auto response whic hstate that someone will contact me withing 48 hours but NO ONE HAS CONTACTED ME FOR 2 WEEKS !!!!
i think i should cancel cos Hollard clearly doesnt care about anything but the debit order.
GV
Geraldine V's update05 Apr 2020, 12:35
Reviewer Update
wow!
i emailed BEFORE the lock down and STILL have not received ANY CONTACT from HOLLARD besides the useless auto response whic hstate that someone will contact me withing 48 hours but NO ONE HAS CONTACTED ME FOR 2 WEEKS !!!!
i think i should cancel cos Hollard clearly doesnt care about anything but the debit order.
i emailed BEFORE the lock down and STILL have not received ANY CONTACT from HOLLARD besides the useless auto response whic hstate that someone will contact me withing 48 hours but NO ONE HAS CONTACTED ME FOR 2 WEEKS !!!!
i think i should cancel cos Hollard clearly doesnt care about anything but the debit order.
GV
Geraldine V's updateReviewer Update
14 Apr 2020, 14:00has everyone at Hollard Customer Service been fired BEFORE the lock down cos i STILL have NOT had any response besides the auto email response that someone will get back and an SMS on my cell stating that Hollard cares -to email customer service.
this is disgusting service and Hollard is the ONLY debit order i could afford but i let it go through nonetheless and this is what i get in return??????
clearly they only want to take your money !!
********* and disgusting practice!
this is disgusting service and Hollard is the ONLY debit order i could afford but i let it go through nonetheless and this is what i get in return??????
clearly they only want to take your money !!
********* and disgusting practice!
GV
Geraldine V's update14 Apr 2020, 14:00
Reviewer Update
has everyone at Hollard Customer Service been fired BEFORE the lock down cos i STILL have NOT had any response besides the auto email response that someone will get back and an SMS on my cell stating that Hollard cares -to email customer service.
this is disgusting service and Hollard is the ONLY debit order i could afford but i let it go through nonetheless and this is what i get in return??????
clearly they only want to take your money !!
********* and disgusting practice!
this is disgusting service and Hollard is the ONLY debit order i could afford but i let it go through nonetheless and this is what i get in return??????
clearly they only want to take your money !!
********* and disgusting practice!