Hollard accidental damage insurance

<p>My tablet was damaged over a month ago and I contacted Hollard to process my claim and get it fixed. My first call they promised to send couries to pick up my device for repairs. After not hearing from them for several days I made a follow up call and the call center did not pick up any of my calls for several days. I eventually tried to email them.....still no reply, I ended up emailing every day for a week....still no reply. I then visited the branch in East London they were equally pathetic and their only solution for me was that I use their phones to call the call center ( the same call centre that has been ignoring my calls) as a last resort I took to twitter to air out my grievances and the Hollard account asked for my details under the pretences that they would call and help process the claim but nothing has been done till now. My devices is still here and home meanwhile they are still receiving their monthly installments, I am holding up my contractual obligations but they are buckling and de*****ing me on their end.</p>