WF
Willem F
1 reviews | Active since Nov 2024
26 Nov 2024, 19:10
Hollard a struggle
I registered a claim August 2023 at Hollard insurance, a year later they change the claim from a fire spreading claim to a liability claim and after a big struggle of 3 more months they offer a settlement of less then 5% of the loss. To Farmers , businesses insured by Hollard for liability and fire wake up an smell the Sh@t And after 15 months still a struggle
Helpful (0)
Replies (14)0
Replies (14)
Hollard Insurance's replyOfficial
27 Nov 2024, 09:24 Hello Willem We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply27 Nov 2024, 09:24
Official
Hello Willem We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's replyOfficial
27 Nov 2024, 09:25 Hello Willem We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply27 Nov 2024, 09:25
Official
Hello Willem We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
WF
Willem F's updateReviewer Update
28 Nov 2024, 06:39BLMCLAG***
WF
Willem F's update28 Nov 2024, 06:39
Reviewer Update
BLMCLAG***
WF
Willem F's updateReviewer Update
28 Nov 2024, 06:49BLMCLAG***
WF
Willem F's update28 Nov 2024, 06:49
Reviewer Update
BLMCLAG***
Hollard Insurance's replyOfficial
28 Nov 2024, 07:34 Hello Willem
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply28 Nov 2024, 07:34
Official
Hello Willem
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
WF
Willem F's updateReviewer Update
29 Nov 2024, 18:30And nothing is happening
WF
Willem F's update29 Nov 2024, 18:30
Reviewer Update
And nothing is happening
Hollard Insurance's replyOfficial
02 Dec 2024, 07:48 Hello Willem
Your message has been escalated to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team
Your message has been escalated to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply02 Dec 2024, 07:48
Official
Hello Willem
Your message has been escalated to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team
Your message has been escalated to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team
WF
Willem F's updateReviewer Update
03 Dec 2024, 08:341year and 3 months and still waiting
WF
Willem F's update03 Dec 2024, 08:34
Reviewer Update
1year and 3 months and still waiting
WF
Willem F's updateReviewer Update
04 Dec 2024, 10:06***
WF
Willem F's update04 Dec 2024, 10:06
Reviewer Update
***
WF
Willem F's updateReviewer Update
04 Dec 2024, 10:22Thank you I spoke to Vujani and await his feedback
WF
Willem F's update04 Dec 2024, 10:22
Reviewer Update
Thank you I spoke to Vujani and await his feedback
WF
Willem F's updateReviewer Update
04 Dec 2024, 14:50I can't reach Hollard today ,can somebody PLEASE help me with a contact number .We have a deadline for feedback and Hollard can't be reached ?
WF
Willem F's update04 Dec 2024, 14:50
Reviewer Update
I can't reach Hollard today ,can somebody PLEASE help me with a contact number .We have a deadline for feedback and Hollard can't be reached ?
WF
Willem F's updateReviewer Update
04 Dec 2024, 15:49How is it possible that a business like hollard is unreachable today,and that Ms Hawla has not regards for a deadline?
WF
Willem F's update04 Dec 2024, 15:49
Reviewer Update
How is it possible that a business like hollard is unreachable today,and that Ms Hawla has not regards for a deadline?
WF
Willem F's updateReviewer Update
05 Dec 2024, 16:35And a anothe day go's by,and feed back is they are working on the quantum???????
WF
Willem F's update05 Dec 2024, 16:35
Reviewer Update
And a anothe day go's by,and feed back is they are working on the quantum???????
WF
Willem F's updateReviewer Update
09 Dec 2024, 08:27And we are entering a new week and still waiting on Hollard can someone please assist,please!!!!!!
WF
Willem F's update09 Dec 2024, 08:27
Reviewer Update
And we are entering a new week and still waiting on Hollard can someone please assist,please!!!!!!