SJ
Salmaan J

1 reviews | Active since Nov 2024

15 Nov 2024, 23:43

Hollard

I initially had my claim rejected by Naked Insurance, due to their incompetence and failing to analyze the claim on its appropriate merits. After escalating the matter to Hollard Insurance, Vincent.T from Hollard stepped in to assist. He took the time to thoroughly analyze my case and handled the process with professionalism. Thanks to his efforts, my claim was ultimately approved. I truly appreciate the efficient and fair resolution provided by Hollard, and Vincent’s excellent service made all the difference.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply16 Nov 2024, 18:58
Official
 
Hello Salmaan
 
 Thank you for taking the time to let us know about the exceptional service that you received during your recent interaction with us. 
 
 We are delighted to have exceeded your expectation. 
 
 Regards
 
 
Hollard Insure Customer & Broker Experience team.