1 reviews | Active since May 2010
Hollard
Never take extended motor warranty with hollard. Hollard is refusing to fix my engine after it has mixed oil with water. 1st of all they **** to me about the manager been in a meeting when I requested to speak to someone senior. 2nd they told me that the manager had an emergency so the manager left after the meeting. 3rdly I was told that they (manager) will contact me the following day in the morning and this was on a Monday (8th of April 2019) and to date ****h April 2019) nothing from the manager. 4thly I complained to their complaint department and I got a response on Tuesday (9th April 2019) stating that I will be contacted shortly and I was never contacted until I called them again. 5thly the claim department doesn't want to talk to me and Elizabeth Legodi **** to me saying that they have reviewed my complaint and it is fair.
The main damage is a pipe that they found a hole on and now they can only cover the overheating. My car never gave me any problems as It has a full service history. Hollard please stop selling us lies and pay up to what we have taken.
Now all the claims team are in a meeting and all the complain department managers are out on a meeting. So currently no one wants to speak to me at hollard.
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a com plaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a com plaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
