1 reviews | Active since Mar 2017
Holland wants me to prove the accident did cause the airbag light to come on,hooter stop working and the sunroof not.to close. How am.I suppose to do.that I have no automotive mechanical experience.not a truck load of cash to get it investigated.
In Dec 2018 I was bumped from the back on the freeway. My Sunroof was open at the time of the accident. When I got to work I found it would not close. I also found that my hooter had stopped working as I bumped the steering wheel. The airbag light came on. I called Holland to report the accident and they sent me to auto magic,edenvale .As it was Dec, auto magic was closing. I advised both Hollard and Auto magic about the sunroof not closing. This security risk . The hooter not working poses a further risk as could not caution anyone. I was told that they would put it on the request.As Auto magic was closed and there was heavy rains in December 2018, I had no choice but to go to Bosch Kempton. They charged me R750 to manually close the sunroof. My car went in January to Auto magic Edenvale. I was advised that the sunroof and hooter was not approved by the insurance but they will run some test and contact the insurance. Only explanation I got was it was related. After two weeks I got my car back . It was released to me with the airbag light still on , hooter not working.and sunroof not opening and closing .I had to pay an excess and the insurance never called back assist me from claiming this from the other party who's brakes failed. Now tell me if some hijacks me because they get.in through the sunroof as Iam in stand still traffic quiet a bit or if I cannot use hooter if a child is running across the road then will Holland takes responsibilty full for all damages and consequences.The airbag light is still on but they say I must prove tgat it was the accident. I had no choice but to take my car back with out any of the above being sorted. I have still not received a call from Hollard to ask I was happy and if car in good when I picked it up.
Kind Regards N.Govender
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Please provide me with your claim number to enable us to investigate.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Please provide me with your claim number to enable us to investigate.
Kind Regards
Lynne Lawrence
***
