HS
Hendrik S

1 reviews | Active since Jun 2022

12 Jun 2024, 07:24

Holard insurance

Well my Fiancé was in n motor accident due a Taxi who bumped into him and drove away after the Taxi driver did more damage on he's vehicle of my fiancé he made a testimonial at the Police station (avidavid) After the my fiancé's vehicle went to the pannel beaters it came back with noted some scraches and parts were not correct (fixed) so the vehicle went back after a long argument woth Holard and we realised Hollard try to fix the vehicle on the cheapest way. After the constant argument they booked the vehicle again in and yesterday the 11 Th July we received that Hollard is Cancelling my fiancé's insurance because they are losing apparently....*** is this why do you have insurance and just of opening your mouth to stupilate your vehicle is not correct repaired they came up with stories.

Best advice is Stay away from Hollard insurance the take your premiums every month and not evene a multi claimer story but they are loosing etc....

Wake up Hollard insurance that is why people have insurance not for fun and games its because of protection and its your own fault Hollard you guys spoke to Randfontein Pannel beaters not my Fiancé.

You wanted to go the cheap way not him. Stop just taking money from people and always have stories correct this matter i will advertise this on Sosial media i give you 24 Hours to re in-state he's insurance and clear he's name because of your bad communication that is on record.

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Replies (7)
HS
Hendrik S's update12 Jun 2024, 07:27
Reviewer Update
Excuse just a correction the 11th June 2023.
Hollard Insurance
Hollard Insurance's reply12 Jun 2024, 08:09
Official
 Hello Hendrik We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.   

To assist you further, kindly provide the policy number and claim number?


 Regards
 Hollard Insure Customer & Broker Experience team 
HS
Hendrik S's update12 Jun 2024, 09:35
Reviewer Update
TMP18919 Is the policy number With Holard.
Hollard Insurance
Hollard Insurance's reply12 Jun 2024, 11:58
Official
 Hello  Hendrik
 
 
 Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 
 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 
 Regards
 

Hollard Insure Customer & Broker Experience team 
HS
Hendrik S's update12 Jun 2024, 12:21
Reviewer Update
Good day

I give you 24 hours to contact me social media is huge i will not tolerate this nonsense anymore, Why does people have insurance! To just give give give away hard earning money! There is lack of communication and client Service's!

I'm waiting for your Phone call

Regards Mr Picota
HS
Hendrik S's update19 Jun 2024, 10:26
Reviewer Update
Good day notice i did not receive any feed back from the broker or insurance and don't have my vehicle back in my position!

It was an urgent booking that my vehicle's parts arrived but yet still nothing!

This is really Poor customer client Service's!
Please contact me asap !

I'm on that brink i want my vehicle back in my position with no Pirate parts like I've heard over the 3 way call i heard when the pannel beater stupilated to the accessors if they didn't go the cheap way the vehicle would be fixed in the first place time correctly.

I want a phone call asap from you As the Insurance Holard.
HS
Hendrik S's update19 Jun 2024, 10:33
Reviewer Update
I will not Tolerate this anymore, Pirate Parts on a finance car what i must pay every month! This is bad Social media is big and huge i will inform you i will definitely spread the word if i don't get my vehicle back in Original condition as i bought it and imported from Renault, I don't want cheap Pirate Parts...

I will take it to Renault and Dekra to do proper inspection after the Vehicle is handed over!

So please contact me before i will spread this nonsense on sosial media and the Ombudsman.