TR
Tshepiso R
1 reviews | Active since Nov 2024
05 Nov 2024, 19:41
Ho
Hollard insurance is the worst! My car was jammed and my phone was ****** from the car, the insurance refused to pay my claim because the car was jammed and they don’t cover car jams unless if there is a footage. Honestly this was not mentioned when I was joining the insurance, they mentioned they cover ****** devices, now my device was ****** and no they won’t pay. Stay away from this insurance
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Replies (2)0
Replies (2)
Hollard Insurance's replyOfficial
06 Nov 2024, 07:17 Hello Tshepiso
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply06 Nov 2024, 07:17
Official
Hello Tshepiso
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's replyOfficial
06 Nov 2024, 09:30 Hello Tshepiso
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply06 Nov 2024, 09:30
Official
Hello Tshepiso
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.