RJ
Ross J
1 reviews | Active since Jul 2011
05 Jan 2016, 09:12
Great service, sticking to promises
In December 2015 I contacted the call centre, asking for my premium to be re-evaluated. Gugu couldn't change the premium at the time, because the system had locked it in preparation for the annual increase. However, she promised to call me in January. I was expecting to have to phone the call centre again, but this morning, true to her word, she phoned me and adjusted the premium as I had originally asked. I am very impressed by her integrity to fulfilling her commitments. Well done!
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Hollard Insurance's replyOfficial
05 Jan 2016, 10:04Hello rossj81,
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future
Kind Regards
Lynne Lawrence
***
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply05 Jan 2016, 10:04
Official
Hello rossj81,
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future
Kind Regards
Lynne Lawrence
***
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future
Kind Regards
Lynne Lawrence
***