SS
Sibylle S

1 reviews | Active since Mar 2011

31 Jan 2015, 11:12

Great product and service

<br> A couple of weeks ago, we had accidentally left some medication within reach of our 2 dogs. One of them ingested the medication (we don't know which) so both had to have emergency treatment, costing close to R6800. I am happy to report that Petsure has reimbursed us yesterday for about 75% of the total bill (even before I need to settle the credit card). The product is really not that expensive, and it is great to know that if things go unexpectedly wrong, you don't have to worry about the vet bill. The service has always been great and the staff are very helpful.<br> <br> Well done Petsure!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply02 Feb 2015, 13:01
Official
Hello SibsS,

Thank you for taking the time to comment on our service.

We are pleased to know that we have provided service that meets your expectations. We are always striving to provide the best service possible and look forward to continuing to do so in future.

Your compliment has been forwarded to Petsure in recognition of the outstanding service provided

Best Regards

Nathan Mangope
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Complaints Management