KB
Khanya B
1 reviews | Active since May 2015
09 May 2015, 22:07
Great and efficient processing of vehicle claim
I would like to thank hollard car insurance for the efficient and great service I got after my vehicle was in a major accident and was subsequently written off. I had a policy for a rental car in such instances and I got access to the rental car a day after the accident. The lady of the name Mpho who I spoke to on the 16/04/15 was very competent and articulate through out the whole process. I am really greatful my claim was completed within a week and half and all monies were paid out to me and wesbank. As I'm going to be looking for a new car I'll be going to hollard to insure again. Thank you guys you have far exceeded my expectations
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Replies (1)Hollard Insurance's replyOfficial
11 May 2015, 19:59Hello Walter B,
Thank you for taking the time to comment on our service.
We are delighted to know that we have rendered service to your satisfaction and will continue doing so going forward. Your compliment has been escalated to the relevant area and individual in recognition of their outstanding service.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for taking the time to comment on our service.
We are delighted to know that we have rendered service to your satisfaction and will continue doing so going forward. Your compliment has been escalated to the relevant area and individual in recognition of their outstanding service.
Kind Regards
Nathan Mangope
***
Complaints Management
Hollard Insurance's reply11 May 2015, 19:59
Official
Hello Walter B,
Thank you for taking the time to comment on our service.
We are delighted to know that we have rendered service to your satisfaction and will continue doing so going forward. Your compliment has been escalated to the relevant area and individual in recognition of their outstanding service.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for taking the time to comment on our service.
We are delighted to know that we have rendered service to your satisfaction and will continue doing so going forward. Your compliment has been escalated to the relevant area and individual in recognition of their outstanding service.
Kind Regards
Nathan Mangope
***
Complaints Management
