Geyser Wise - Hollard

No Hot water Hollard why FNB Insurance affiliated with Hollard Policy Number - ***

Last year April 2020 we submitted a claim to replace our Geyser Wise we had an excess fee of R750.00 all good and well that was sorted Claim number - ***. Now Feb 2021 our new Geyser Wise is broken again this time its been a nightmare. I have been without hot water since Friday night the 5 Feb 2021. In my mind I'm thinking there should be some sort of Warranty on the Geyser Wise seen as though its not been a year since we got it. Hollad is saying they do not cover Geyser Wise devices. Ummmm what happened last year when you did. When we contacted Hollard they have no idea what's going on (Who I am and last years claim that they paid for) My current claim number is ***..... I am currently waiting for feedback from Hollard as they said the would get back to me regarding the claim......... Nearly a week later......