TM
Tsumbedzo M

1 reviews | Active since Feb 2019

28 Feb 2019, 16:12

********** Act Within Hollard

On the 28th Feb 2019, I realised that Holland debited me 2 different amounts. I was so surprised as I don’t have any single policy with them and I never had before.

When I called them they told me I have a funeral cover and life cover. I told them I never joined anything from them. I asked the details of the consultant I joined with and they refused. I asked for my money back they tell me I must be patient as they have to investigate.

Now my question is why must I be inconvenienced by ******* acts from the company. Isn’t this pure *****? How on earth did theirs consultant get hold of my details, including banking details. In simple their team leader told me to be patient with their ********** activities while in the process they are protecting their employee.

The team leader was so casual with me as if this is a normal act in their company. She even dropped the phone on my ear. Really? All I want is my money and now!!!

People...put your running shoes and run fast from Hollard before they milk you dry.

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply01 Mar 2019, 12:23
Official
Hello Tsumbedzo Makhaga

Thank you for contacting us. 

I am sorry your experience prompted you to contact us with a complaint. 

Please provide us with the debit order reference number to enable us to investigate. 

Kind Regards

Lynne Lawrence
***
TM
Tsumbedzo M's update01 Mar 2019, 12:35
Reviewer Update
********** 162 and ********** 015 Please note I want my money back and the contact details of the consultant who made me join the policies. I don’t see the reason for you to hide her identity since she is my self appointed financial advisor!