1 reviews | Active since May 2013
Forced into a 36 month contract with Tracker
<p>Last year, I contacted Hollandaise because I wanted to join their pay as you drive insurance program, I was advised that I would need to install a device to measure the amount of kilometers I drive per month and the device will be provided by tracker at a cost of R65 per month which will be included in my insurance premiums. In September, aprox 4 months later I sold the vehicle and cancelled my insurance with Hollard, but to my suprise tracker continued to debit my account, I did not want a tracking device on my vehicle...I did not agree to have a 36 month contract with tracker...now I am told to pay R1200 to get rid of tracker, this is ridiculous, why did hollard coax me into a contract with Tracker, now they want me to continue the contract with tracker for a vehicle I dint own? Ridiculous... tracker blames hollard .</p>
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator to retrieve the sales call and feedback will be provided to you shortly.
Kind Regards
Lynne Lawrence
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We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator to retrieve the sales call and feedback will be provided to you shortly.
Kind Regards
Lynne Lawrence
***
