GK
George K

1 reviews | Active since Mar 2014

27 Sept 2015, 19:37

FNB IB and Hollards next PR Nightmare

Well, let me take this opportunity to tell you a little story - that could potentially become a PR nightmare..<br> I'm going to keep this short: On 28 July 2015 an employee (employed by G4S South Africa) of mine smashed into the President of G4S's stationed car - Claim number P31 74073, Ref: FNB Insurance Brokers, Peugeot 307 1.6XR DS30MYGP. The damage to the car has not been fixed to date - the owner of the CAR does not live in South Africa, I am the PROXY and in the process of selling the car. I have photos, CCTV footage, affidavit/admission of guilt from our employee and the car is still standing in the position where she drove into it (so it's clear that we will not be claiming from the insurance).As we have not been able to resolve this in an amicable way - seeing that Monday marks 2 months, with no resolution - we will be taking further legal steps and appoint a Media Correspondent to take this matter to Carte Blanche as well as Newspapers.<br> Way forward: FNB and Hollard have until Tuesday 12:00 noon, to give the go ahead for this repair - failure to do so will give our Media Correspondent the go ahead to take this matter to the media, as well as the go ahead to involve legal

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Replies (1)
Hollard Insurance
Hollard Insurance's reply28 Sept 2015, 15:34
Official
Hello gtjkoen,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you shortly.

Kind Regards

Lynne Lawrence
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