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Akhona D

1 reviews | Active since Apr 2019

16 Jul 2020, 08:49

Finrite underwritten by Hollard what a bad service

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Akhona D

2 reviews | Active since Apr 2019

16 Jul 2020, 08:45 Bad service I claimed for a phone a month ago which was a struggle, then finally got a replacement then the replacement isnt working with a day delivered, then i told them that its not working i even stopped using the phone same time. Its been weeks phoning and emailing them for a replacement which was promised long ago. I am currently sitting without a phone but still paying for insurance. People should be warned about this Insurance

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Replies (1)
Hollard Insurance
Hollard Insurance's reply16 Jul 2020, 16:32
Official
 Hello   Akhona Dlungana 

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints