EM
Emmanuel M

1 reviews | Active since Sept 2020

10 Nov 2020, 15:29

Finrite strikes again

I am still in a battle with Finrite. I last posted complaining about Finrite. Guess what there is no good review coming. My phone came back after a month and I had to request that they take it back the next day because it was freezing. That took over 3 weeks to get them to take it back for repairs and now it has been in for almost a month since they took it back. They started calling my wife and saying that it will be a new claim for water damage that they caused. In the last 2 weeks there has been no communication about the phone. Insuring with them is a waste of time.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply10 Nov 2020, 16:32
Official
 Hello   Emmanuel Makwaiba  
We are sorry that  your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints