1 reviews | Active since May 2017

13 Jun 2017, 12:01

Finally sorted-Well done!

<p>I have had lots of issues with Hollard. But the latest one saw them debiting my premiums twice without my approval. This left me fuming and I demanded their rectify the mistake. It took lots of communication, many errors (on their side) and eventually I have the results. While I still do not have the official email/letter where they explain the error and apologise (I still want this), at least I will be getting my money tomorrow. I hope to never write about Hollard again. But I will give them recognition for resolving the matter. Well done. </p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply13 Jun 2017, 15:15
Official

Hello thapi-mokose-1

Thank you for contacting us.

I am sorry your account was debited twice.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

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