Finally sorted-Well done!
<p>I have had lots of issues with Hollard. But the latest one saw them debiting my premiums twice without my approval. This left me fuming and I demanded their rectify the mistake. It took lots of communication, many errors (on their side) and eventually I have the results. While I still do not have the official email/letter where they explain the error and apologise (I still want this), at least I will be getting my money tomorrow. I hope to never write about Hollard again. But I will give them recognition for resolving the matter. Well done. </p>
Hello thapi-mokose-1
Thank you for contacting us.
I am sorry your account was debited twice.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***
Hello thapi-mokose-1
Thank you for contacting us.
I am sorry your account was debited twice.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***
