MR
Michelle R

1 reviews | Active since Sept 2022

06 Sept 2026, 11:32

Fed-up clieint

Two weeks after I send my refund letter and bank details still nothing just a letter that say my policy has collapse but I send them my payslip showing them that they deduct every month how petahtic can they be just away for them to take what's not theirs I'm tired of these people I need my money asap can't take this **** anymore

0
Replies (3)
Hollard Insurance
Hollard Insurance's reply06 Sept 2026, 11:33
Official
Hello Michelle Roman,

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.

Regards,
Hollard Insure Customer & Broker Experience team.
MR
Michelle R's update06 Sept 2026, 11:42
Reviewer Update
Again I will wait 48 hours 5 working days I am fed up it's gona turn into another disaster 🙃 😫 another deduction that's what you people do while we are suffering out here
Hollard Insurance
Hollard Insurance's reply15 Sept 2026, 10:06
Official
Hello Michelle R.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team