mR
mokebe R
1 reviews | Active since Nov 2013
24 Oct 2015, 15:29
FALSE PROMISES
I sent an enquiry on Hollard's website which promises to call back it has been a week and they have never called back. But when they want business they will call ten times and very quick. Their after service is very poor compared to their competitors.I would not recommend them if you looking for a good service before and after because they only give good service before you give them business.
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Replies (1)
Hollard Insurance's replyOfficial
26 Oct 2015, 10:23Hello mokeber,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply26 Oct 2015, 10:23
Official
Hello mokeber,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***