MM
Mfundo M
1 reviews | Active since Jun 2013
23 Jul 2020, 12:00
Failure to.payout a claim
I submitted a claim on the 26 June 2020 phone my phone. I'm still waiting for a payout from Hollard, every time I can GAME since the insurance is underwrite by HOLLARD. They always tell me there are waiting for hollward and matter has been escalated 3 times. I paid 12 June axes Dear Gamesupport
I have paid the proof of payment has bee sent to ***
Regards Mfundo Mancayi ***
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Replies (2)0
Replies (2)
Hollard Insurance's replyOfficial
23 Jul 2020, 15:58 Hello Mfundo
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Insurance's reply23 Jul 2020, 15:58
Official
Hello Mfundo
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
MM
Mfundo M's updateReviewer Update
23 Jul 2020, 19:28Thanks for your reply
MM
Mfundo M's update23 Jul 2020, 19:28
Reviewer Update
Thanks for your reply