MG
Melissa G

1 reviews | Active since Mar 2015

19 Mar 2015, 14:04

failure to confirm cancelation

Good Day<br> <br> i called Hollard vehicle insurance on 2 occassions to cancel my insurance. The consultants did not confirm if the debit order has been canceled and did not send me proof of cancelation as they said. My concern is that they will debit me in error and cause problems on my side.<br> <br> Could Hollard please send me confirmation that my insurance has been cancelled and that i will not be debited by them as i have taken up insurance elsewhere.<br> <br> Regards<br> Melissa

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply19 Mar 2015, 14:49
Official
Hello Meli55a,

Thank you for bringing this matter our attention.

Please accept our sincere apologies for the lack of response received to your cancellation request.

Please note that your policy has been cancelled and there will be no further debits from your account.

I have requested that a cancellation letter be emailed to you.

Kind Regards
Lynne Lawrence
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