MK
Manuella K
1 reviews | Active since Jan 2019
15 Mar 2023, 22:23
Extremely poor service !
Standard Bank forwarded claim information, sent to them on 13/03, to Runjay and Vutivi @brolink, on Tuesday 14/03, my elderly mother sent another follow up today, no one is getting back to her with regards to this claim. We have never experienced such poor customer service. Standard bank assists customers efficiently, Hollard doesn’t even respond ?? Yet happily ensuring debits run.
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Hollard Insurance's replyOfficial
16 Mar 2023, 07:39Hello Manuella
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's reply16 Mar 2023, 07:39
Official
Hello Manuella
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints