NM
NTHABISENG M
1 reviews | Active since Mar 2015
27 Mar 2015, 09:28
EXTREMELY POOR SERVICE
Hollard is a worst insurance company, I lodged a claim on the 11/02/2015 and even today my car is not fixed, they just dumped it at panel beating and nothing has been done on my motor vehicle,but now they are busy tracing the third party so they can claim damages as the accident was not my fault. But what suprises me is that they are busy pushing the matter of claiming damages but my car is not fixed. I AM SO EXTREMELY DISAPPOINTED AS THEIR CLIENT.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Insurance's replyOfficial
27 Mar 2015, 15:21Hello NHMAILA,
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere apologies for time taken to finalize repairs. Kindly note that we have escalated your complaint for investigation and feedback on progress and way forward will be provided to you.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere apologies for time taken to finalize repairs. Kindly note that we have escalated your complaint for investigation and feedback on progress and way forward will be provided to you.
Kind Regards
Nathan Mangope
***
Complaints Management
Hollard Insurance's reply27 Mar 2015, 15:21
Official
Hello NHMAILA,
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere apologies for time taken to finalize repairs. Kindly note that we have escalated your complaint for investigation and feedback on progress and way forward will be provided to you.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere apologies for time taken to finalize repairs. Kindly note that we have escalated your complaint for investigation and feedback on progress and way forward will be provided to you.
Kind Regards
Nathan Mangope
***
Complaints Management