1 reviews | Active since Mar 2009
Excessive premium increases and unhelpful service
<p>Been with Hollard for a couple of years insuring three vehicles, household contents and some all risk items. Last year the premium on one vehicle increased by 77%, I called and got told it was due to it being a high risk vehicle (Hilux). I let it go even though I've not heard any reports or rumours of that being the case in our area.</p> <p>This year all risk premium got increased 29% and the premium on one of the vehicles increased 84% .......</p> <p>I called again and was given some generalised explanation about premiums that are based on inflation on panel beater costs etc. and that nothing could be done for me. Thought I'd try my luck one more time and called again a day later hoping for a more helpful agent but got the same kind of response. Hollard cannot or will not give me a proper explanation specifically relating to my policy.</p>
Hello Daviemoller
I would like to thank you for contacting us regarding your experience.
I am sorry that you were not assisted with your premium increase.
Our team will be in contact with you regarding you'd premium increase.
Kind Regards
Lynne Lawrence
l***
Hello Daviemoller
I would like to thank you for contacting us regarding your experience.
I am sorry that you were not assisted with your premium increase.
Our team will be in contact with you regarding you'd premium increase.
Kind Regards
Lynne Lawrence
l***
