EM
Eddy M
1 reviews | Active since Jan 2022
01 Sept 2023, 09:05
Excess claim
Good morning help me about Hollard insurance I have a claim so Hollard they need me to pay excess of 4000 and I don’t have that amount
Helpful (0)
Replies (4)0
Replies (4)
Hollard Insurance's replyOfficial
01 Sept 2023, 09:56Hello Eddy
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's reply01 Sept 2023, 09:56
Official
Hello Eddy
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's replyOfficial
01 Sept 2023, 10:09Hello Eddy
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team
Hollard Insurance's reply01 Sept 2023, 10:09
Official
Hello Eddy
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team
EM
Eddy M's updateReviewer Update
01 Sept 2023, 12:38THE RESPOND FRM MY BROKER Dear Eddy,
The Insurer declined the cash agreement as they advised that all clients are aware of the excess when the policy is taken.
Kind Regards,
The CHS Team
The Insurer declined the cash agreement as they advised that all clients are aware of the excess when the policy is taken.
Kind Regards,
The CHS Team
EM
Eddy M's update01 Sept 2023, 12:38
Reviewer Update
THE RESPOND FRM MY BROKER Dear Eddy,
The Insurer declined the cash agreement as they advised that all clients are aware of the excess when the policy is taken.
Kind Regards,
The CHS Team
The Insurer declined the cash agreement as they advised that all clients are aware of the excess when the policy is taken.
Kind Regards,
The CHS Team
EM
Eddy M's updateReviewer Update
01 Sept 2023, 13:26What is the way foward
EM
Eddy M's update01 Sept 2023, 13:26
Reviewer Update
What is the way foward