Excellent service - I had needless unfounded fears.

Three months ago, I had a silly accident; I bumped into my wheelie bin. I was shocked at the damage the lid of the wheelie did to the hatch door and bumper of the car. Worse I was sure no one would believe me. The owner of the garage where I service my car persuaded me not to get it panel beaten in a back yard and get it fixed with body putty - “it will fall out with time. A boot gets banged a lot. Get it fixed properly, you need to claim through insurance!”

So that is what I did, fearing the worst - ridicule by the assessor, loaded excess or even a rejected claim. It was nothing like that. I received courteous treatment, the assessor was very knowable and understanding. The hatch door was replaced as was the bumper - a professional job by a big coach work company and I am so pleased I claimed . Well done to Holland for the excellent treatment and service. This is what you want from your insurance company. Thank you.