SM
Skhumbuzo M

1 reviews | Active since Feb 2012

08 Jul 2015, 13:16

Excellent Service by Vinolia Mothapo

This lady at Hollard insurance just saved me a ton of money on my short-term car and house-hold insurance!!! exactly R3564 for the next 12 months!!!!! I was looking to change my current insurance company as the premiums were becoming way too much. I logged onto [URL Removed] and got a good quote from Hollard. I received the call (on the same day) from Vinolia and I asked her to phone me the next day as I couldn't talk then. She then phoned me the next day as requested and we started chatting about my new policy. She was friendly, polite and immaculate on how she handled the whole call. She knew how to conduct herself with a client. She also knew exactly what she was talking about and answered all questions I had with clarity and understanding. We had a bit of misunderstanding regarding my address and the value of one of the good I wanted to insure and although I rudely sent her an email to call me back she did no \react"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;15978;828953;32;2;0;1;0;0;2;NULL;NULL;NULL;15/07/08 13:16;15/07/08 11:19;Terrible attitude;JRA/7234;;***;After logging a claim for damage due to hitting a pothole with JRA, filling in all the required forms, getting quotes, taking pictures. They then asked me to clarify the area and I provided them with all the details including a google map of exactly where the pothole was located. I was told it would take 20 business days for them to investigate. After 30 business days I enquired and was told they were still investigating. After more than 2 months I followed up again and was told they were still investigating. When I then complained that they said it would take only 20 business days they finally came back to me to tell me that they have now decided that this is outside of their jurisdiction and I should contact Tshwane. After more than 2 months!! Probably to late to now try and claim from Tshwane.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;202534;853773;18;2;0;1;0;0;2;NULL;NULL;NULL;15/07/08 12:34;15/07/08 11:19;Serta - Most uncomfortable bed -You've been warned;7,71E+12;;***;Serta Bed (1 month old) - Waking up with a sore back multiply times through the night and not getting any rest. It feels fine when you first lie down on it, like most beds do (even really cheap beds), but when you actually try sleep on it you realize an hour into it that the bed is not the high quality luxury comfortable bed it's advertised to be, but rather has all the characteristics of a really cheap low quality bed, two hours into your sleep you start feeling that you are in a lumpy hollow as the sponge has compressed and then the long uncomfortable night of back pain begins. It gets progressively worse through the night and really feels like you are sleeping in the lumpy hollow of an old bed. Next evening starts out feeling ok again as the sponge seems to return to almost its original position. But about one hour into your sleep the nightmare begins all over again. I am not overweight (80kg & 1,82 heigh). The support the bed offers is just not enough and irregular, the sponge too. So as your muscles relax they start taking on the irregular support the bed offers and this causes stressing of the muscles/joints. SERTA SA also does not honor its very ambitious 12 yr warranty.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870821;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/07/06 17:20;15/07/08 11:22;Sick and Tired of Paying for Old Food at McDonalds;;;***;I've now reached a point of disgust and utter disappointment of wasting my hard earned money on old food! I once a week treat my three kids & go to Mc Donalds drive through and i order a share box (beef selection) this Monday the 6th of July will be the last time i waist my money at the Mc Donalds in Brackenhurst. everytime i get home which is 5 min from this branch i open the share box only to find old stale bread used for the hamburgers, the chips are cold and dry, they have obviously not been made fresh when put into my box. the chicken nuggets are so dry the kids cant even get them down. the lettuce was old and stale. everything in this box was not fresh and a complete waist of money. sad thing is i though maybe just once but Monday was the third time i had received old stale food from this mc donalds. i will not be spending my money at this place any longer... ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;727196;28;1;2;0;1;0;0;2;NULL;NULL;NULL;15/07/08 12:55;15/07/08 11:22;Disappointed;7,61E+12;;***;To whom it may concern<br> <br> I have been a absa client for many years and recently requested a top up on my existing loan and was denied. The first time it was because my credit card was in arrears, but I have brought it up to date and still \no go\"". I don't understand - have been a loyal customer - not skipping one payment. I have been approached by other institutions in regards to loans"

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Replies (1)
Hollard Insurance
Hollard Insurance's reply08 Jul 2015, 14:06
Official
Hello mjoji,

Thank you for taking the time to comment on our service.

We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up.

We are looking forward to be of service to you in the future.

Kind Regards
Lynne Lawrence
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