Every Reason Not to Insure with Hollard

<p>My husband and I bought a laptop earlier this year that came with Hollard Insurance. Thank you so much for showing us why we should NEVER insure anything with you. We logged a claim in August, got notification etc that the claim had been filed. Then heard nothing for over a month. Finally we decided to follow up and were told (despite getting emails saying that our info was recieved) that they had no record of our claim at all. We were then told to relog the claim and that the laptop would be fetched within 72 hours. Suffice it to say, the 72 business hours have long come and gone with NO communication and we still have a broken laptop that I am unable to use. My husband has now been trying to call and has been hung up on twice. I'm over it. You call us, or expect us to go to the media and get legal assistance to teach you how an insurance is supposed to work. Your customer service sucks and shows what an absolute waste of time you are.</p>