****ed off customer, terrible service. ******* these insurance companies are.

Hi, this is the second time in two days I am complaining about an insurance company that tries to find a way not to pay a claim. I am so ****ed at this. This time it is for a cell phone through cell c. I am so disappointed in all these insurance companies, they are just *******. they are quick to take money, but never want to pay out, I think we need to get cartblanche involved in all these insurance company bull****. My sons phone was ****** from school on the 26 October while writing matric finals. The insurance company is telling me that the phone was last used in June according to the IMIE number. (Bull****) I want to see this evidence and the proof that they found, I know I send my son wa data and data to this phone regularly. I want cell c and Hollard to sort this out, this is the second time for the same contract that they do not want to pay, I am ****ed off. the clain ticket number is 648232. get this **** sorted out.