TT
Tshidi T
1 reviews | Active since Aug 2023
21 Aug 2023, 11:12
Earthquake wall cracks claim rejected
They rejected my claim for Earthquake damages saying they are due to lack of maintenance. My house is only 6years and im told the severe cracks are due to deterioration& maintenance. Most house in my complex got the similar wall cracks after the earthquake& these houses were built by different contractors. This is a useless insurance
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Hollard Insurance's replyOfficial
21 Aug 2023, 12:07 Hello Tshidi
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To further assist you please can you provide us with your policy number, reference and/or claim number.
Regards
Hollard Customer & Broker Experience Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To further assist you please can you provide us with your policy number, reference and/or claim number.
Regards
Hollard Customer & Broker Experience Team
Hollard Insurance's reply21 Aug 2023, 12:07
Official
Hello Tshidi
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To further assist you please can you provide us with your policy number, reference and/or claim number.
Regards
Hollard Customer & Broker Experience Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To further assist you please can you provide us with your policy number, reference and/or claim number.
Regards
Hollard Customer & Broker Experience Team