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Puseletso M

1 reviews | Active since Sept 2017

26 Nov 2019, 16:22

Early Debit orders

I cannot express my disappointment and frustration towards Hollard Insurance, i'm sick to my stomach. On my funeral policy it clearly states that i get paid on the 27th of every month, yet they insist on debiting before i get paid and the debit order bounces which leaves me with a negative in my account. This is affecting my credit record and is unacceptable. I'm even thinking of cancelling the stupid funeral cover because this is really unacceptable.!!!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply27 Nov 2019, 13:44
Official
Hello Puseletso

Thank you for bringing this to our attention.  We are sorry for the inconvenience and frustration this has caused.  
We have referred your request for urgent attention and one of our consultants will contact you to update your details.

Regards
Waheeda Namlall
Hollard Group Complaints