1 reviews | Active since Mar 2014

14 Apr 2016, 11:47

Dont Respond

I finally get my car back since January, with the Panel beaters having done all of their part, but Hollard refusing to replace my gear lock, which was part of the car & now I sit with no security in my car. When I phone, I still get pasted from one person to the next, when I email, nothing happens, they don't call or reply back. I have had to use money out my pocket to replace some items in the car. I simply want Hollard to pay my out for the gear lock & I will get it sorted, if they they don't pay me the R2000 that I'm told it will take to replace, I will take it further.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply14 Apr 2016, 12:04
Official
Hello ****kyGarfield,

We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our claims administrator for urgent attention feedback regarding your gearlock will be provided shortly.

Kind Regards
Lynne Lawrence
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